Last updated on Jul 3, 2024
For the purpose of these Terms, Conditions, and Policies, the terms “we,” “us,” “our” used anywhere on this page shall mean SCHOLAR BRIDGE ACADEMY, whose registered/operational office is G-93, SNN Raj Grandeur, Begur Main Road, Bengaluru, Karnataka 560068. “You,” “your,” “user,” “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Terms and Conditions
Your use of the website and/or purchase from us is governed by the following Terms and Conditions:
- The content of the pages of this website is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.
- Our website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced on our website that are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
- From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information.
- You may not create a link to our website from another website or document without SCHOLAR BRIDGE ACADEMY’s prior written consent.
- Any dispute arising out of the use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
- We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Cancellation and Refund Policy
SCHOLAR BRIDGE ACADEMY believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 2 days of placing the order for a live class. However, the cancellation request may not be entertained if the class has already commenced or the access details have been shared.
- SCHOLAR BRIDGE ACADEMY does not accept cancellation requests for live classes once they have started. However, a refund/replacement can be made if the customer establishes that the quality of the class delivered is not as described.
- In the case of issues with accessing live classes or receiving defective course materials, please report the same to our Customer Service team. The request will, however, be entertained once the issue has been verified by our team. This should be reported within 2 days of the scheduled class start date.
- In case you feel that the class received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of the scheduled class start date. The Customer Service Team, after looking into your complaint, will take an appropriate decision.
- In the case of complaints regarding classes that come with a certification, please refer the issue to our support team.
- In case of any refunds approved by SCHOLAR BRIDGE ACADEMY, it will take 16-30 days for the refund to be processed to the end customer.
Shipping and Delivery Policy
Since SCHOLAR BRIDGE ACADEMY provides online live classes, shipping is not applicable. All course materials and access details will be provided digitally, either through email or via access to our online platform.